Max is the best manager. This Starbucks is cool beyond compare. Also the table all the way in the back is the coldest spot to sit. You can often find me there reading the NYT, WSJ and enjoying my complimentary refill. Congratulations to the staff. Veronica could I have some more ice?
(5)
Michael M.
Small hidden location, slow down or you miss it. Small interior. Basic, simple no frills service. Need some training on greeting. Ok place.
(3)
Matteo P.
They are very nice now but I've had problems in the past with them that I easily resolved.
(5)
Pablo C.
It's Starbucks. This one does not get packed and the service is great! The only thing I warn about s the parking in the shopping center. Make sure to park in the right spot or you will get booted...
(5)
Sonia V.
The worst Frapuccino I've ever had! I asked for a mocha frap and it didn't taste anything like it! Both attendants were upset or something. It seemed like they were bothered to work there. Not a customer service from expected from a Starbucks.
(2)
Artin H.
My first trip to Miami as a LA native. I leave MIA in my Mustang convertible headed to Key Biscayne early in the morning. Now I'm use to the staff at my LA Starbucks locations having little to great personality. My first impressions at the Key Biscayne location was little to none. My name was not called to alert me that my drink was ready. Instead, the employee just pointed directly at my cup with no communication what so ever.. That was my worst Starbucks experience ever, as far as customer service goes. I should say that the coffee was very tasty here over some of the coffee made near me in Los Angeles. Key Biscayne was beautiful and having just one Starbucks location is unheard of. You would think that this one location would have even greater service than the other locations that are in close proximity to each other?... This location should improve in its customer service in order to really stand out from the others!
(3)
carolina g.
It's pretty hit or miss here. Sometimes you get good service sometimes you don't. Today I waited 20+ minutes in line while the young girl (her name tag said yukky or something to that effect) had conversations with the group of guys in front of me. When it came time to pay the girl swiped my card about 5 times then said it wasn't working. After she asked me if I wanted her to swipe it again I told her "no". I asked her if she was sure that it didn't go through she responded "well if it had gone through I wouldn't have swiped it so many time"...needless to say I have a few Starbucks holds on my debit car which I have to wait for them them drop..ugh so frustrating!
(3)
Dre B.
Nice location. Only Starbucks in Key Biscayne which surprised me and this place is kinda small for being the only one around. Quiet though and the usual great Starbucks experience.
(4)
Mark H.
It's hard to judge a cafe from just one visit, but from what I saw this branch of the Bucks tree needs a little pruning. Not that the staff were rude, but the woman who was taking orders was a little brusque, which is expected at the post office, but not at a cafe selling overpriced coffee. Besides the marginal service this branch is quite nice, with plentiful outdoor seating, and clean and tidy interior.
(3)
Sabrina Anna C.
Dear Starbucks of Key Biscayne, Where would I be on any given afternoon without you? Asleep on my desk, that's where! Without your afternoon pick-me-ups, I probably would not have been as successful in my job as I have been. Your tasty treats and caffinated drinks make any afternoon a bright one. The service at this location is superb, with the staff being friendly, attentive and extra sweet. On my last visit, I was treated so wonderfully by the barista, who even let me have a nice sample of the Chai latte so I could decide if it met my taste-buds' criteria. Thank you SB of KB! Until the next afternoon affair... ;-) Love Always, SabrinaAnna*
(5)
David M.
Best Starbucks in town. Great service and great coffee. All of the people who work there are personable. Max does a great job as manager. Feels like a "local" coffee shop.
(5)
Elizabeth S.
This place has a personality disorder. Sometimes you end up with good service, sometimes you end up with bad service. I've been before when I asked for soy creamer in my coffee and they've fought with me when I argued about the $.50 soy charge like they were plating it with gold. If you're not going to offer dairy free alternatives at the creamer bar, please don't charge me $.50 for a drop of soy creamer in my coffee. It's absurd and it's the concept of the issue I'm arguing with you about, not really the $.50. I finally just stopped ordering coffee and started ordering iced tea. Much better experience. Either way, it is what it is - a Starbucks. Don't expect spectacular service and you'll do fine here.
(3)
Alec S.
Best Starbucks in Miami by far!!!! I enjoy how they have many varieties of coffee including the Gazebo Blend, Fall Pumpkin Spice Blend and Christmas (Holiday) Blend (they are not to be missed)! Prices are still average for just plain "coffee" by the cup! The employees are by far the kindest and most generous of the Greater Miami area. This includes manager Max Martin, who is willing to resolve any differences in order to ensure customer satisfaction. 200 Crandon Blvd is where the magic happens!
(5)
Manny J.
Gotta get the caffeine fix..
(5)
Theo H.
After having come here nearly every day for the past month, I have to say this is one of the friendliest and cleanest Starbuck's I've been to (which is saying quite a bit).
(4)
Yendi V.
Its Starbucks in Key Biscayne, I think that is the best feature of all. Located in the cozy little shopping plazas on the key, it lends to the island lifestyle. That is what studying at a coffee shop and actually achievable productivity feels like - hooray. Posh, absolutely posh and so are the prices. Don't forget folks teas are average two dollars and coffee averages five dollars.
(4)
Gissi J.
I think this is the only coffee house in the key. As it is a Starbucks it looks the same as any other, the difference is the staff, they are very nice and if you are a regular they greet you by name. It can get a little crowded at the 9:30 am hour.
Bruce D.
Max is the best manager. This Starbucks is cool beyond compare. Also the table all the way in the back is the coldest spot to sit. You can often find me there reading the NYT, WSJ and enjoying my complimentary refill. Congratulations to the staff. Veronica could I have some more ice?
(5)Michael M.
Small hidden location, slow down or you miss it. Small interior. Basic, simple no frills service. Need some training on greeting. Ok place.
(3)Matteo P.
They are very nice now but I've had problems in the past with them that I easily resolved.
(5)Pablo C.
It's Starbucks. This one does not get packed and the service is great! The only thing I warn about s the parking in the shopping center. Make sure to park in the right spot or you will get booted...
(5)Sonia V.
The worst Frapuccino I've ever had! I asked for a mocha frap and it didn't taste anything like it! Both attendants were upset or something. It seemed like they were bothered to work there. Not a customer service from expected from a Starbucks.
(2)Artin H.
My first trip to Miami as a LA native. I leave MIA in my Mustang convertible headed to Key Biscayne early in the morning. Now I'm use to the staff at my LA Starbucks locations having little to great personality. My first impressions at the Key Biscayne location was little to none. My name was not called to alert me that my drink was ready. Instead, the employee just pointed directly at my cup with no communication what so ever.. That was my worst Starbucks experience ever, as far as customer service goes. I should say that the coffee was very tasty here over some of the coffee made near me in Los Angeles. Key Biscayne was beautiful and having just one Starbucks location is unheard of. You would think that this one location would have even greater service than the other locations that are in close proximity to each other?... This location should improve in its customer service in order to really stand out from the others!
(3)carolina g.
It's pretty hit or miss here. Sometimes you get good service sometimes you don't. Today I waited 20+ minutes in line while the young girl (her name tag said yukky or something to that effect) had conversations with the group of guys in front of me. When it came time to pay the girl swiped my card about 5 times then said it wasn't working. After she asked me if I wanted her to swipe it again I told her "no". I asked her if she was sure that it didn't go through she responded "well if it had gone through I wouldn't have swiped it so many time"...needless to say I have a few Starbucks holds on my debit car which I have to wait for them them drop..ugh so frustrating!
(3)Dre B.
Nice location. Only Starbucks in Key Biscayne which surprised me and this place is kinda small for being the only one around. Quiet though and the usual great Starbucks experience.
(4)Mark H.
It's hard to judge a cafe from just one visit, but from what I saw this branch of the Bucks tree needs a little pruning. Not that the staff were rude, but the woman who was taking orders was a little brusque, which is expected at the post office, but not at a cafe selling overpriced coffee. Besides the marginal service this branch is quite nice, with plentiful outdoor seating, and clean and tidy interior.
(3)Sabrina Anna C.
Dear Starbucks of Key Biscayne, Where would I be on any given afternoon without you? Asleep on my desk, that's where! Without your afternoon pick-me-ups, I probably would not have been as successful in my job as I have been. Your tasty treats and caffinated drinks make any afternoon a bright one. The service at this location is superb, with the staff being friendly, attentive and extra sweet. On my last visit, I was treated so wonderfully by the barista, who even let me have a nice sample of the Chai latte so I could decide if it met my taste-buds' criteria. Thank you SB of KB! Until the next afternoon affair... ;-) Love Always, SabrinaAnna*
(5)David M.
Best Starbucks in town. Great service and great coffee. All of the people who work there are personable. Max does a great job as manager. Feels like a "local" coffee shop.
(5)Elizabeth S.
This place has a personality disorder. Sometimes you end up with good service, sometimes you end up with bad service. I've been before when I asked for soy creamer in my coffee and they've fought with me when I argued about the $.50 soy charge like they were plating it with gold. If you're not going to offer dairy free alternatives at the creamer bar, please don't charge me $.50 for a drop of soy creamer in my coffee. It's absurd and it's the concept of the issue I'm arguing with you about, not really the $.50. I finally just stopped ordering coffee and started ordering iced tea. Much better experience. Either way, it is what it is - a Starbucks. Don't expect spectacular service and you'll do fine here.
(3)Alec S.
Best Starbucks in Miami by far!!!! I enjoy how they have many varieties of coffee including the Gazebo Blend, Fall Pumpkin Spice Blend and Christmas (Holiday) Blend (they are not to be missed)! Prices are still average for just plain "coffee" by the cup! The employees are by far the kindest and most generous of the Greater Miami area. This includes manager Max Martin, who is willing to resolve any differences in order to ensure customer satisfaction. 200 Crandon Blvd is where the magic happens!
(5)Manny J.
Gotta get the caffeine fix..
(5)Theo H.
After having come here nearly every day for the past month, I have to say this is one of the friendliest and cleanest Starbuck's I've been to (which is saying quite a bit).
(4)Yendi V.
Its Starbucks in Key Biscayne, I think that is the best feature of all. Located in the cozy little shopping plazas on the key, it lends to the island lifestyle. That is what studying at a coffee shop and actually achievable productivity feels like - hooray. Posh, absolutely posh and so are the prices. Don't forget folks teas are average two dollars and coffee averages five dollars.
(4)Gissi J.
I think this is the only coffee house in the key. As it is a Starbucks it looks the same as any other, the difference is the staff, they are very nice and if you are a regular they greet you by name. It can get a little crowded at the 9:30 am hour.
(4)